There are too many financial advisers

Frequently, I see news articles that talk about the upcoming doctor shortage.  With all the baby boomers retiring, apparently many more primary care and other types of doctors are going to be needed.  Given the difference in pay between specialists and primary care physicians, apparently far too many medical students choose to specialize.  The problem can be particularly acute in rural areas.  Yet I never see a news article that says there are too few financial advisers.  This ought to surprise you, since the need for financial advisers has never been higher.  Pensions are going the way of the dodo and the majority of American workers is now responsible for their own retirement.  People are wealthier on average than in past generations.  Financial markets and the tools available to invest in them are getting more and more complex each year.  The population also continues to grow.  Yet, apparently, we still have far too many financial advisers.  Let’s look at how we know this:

Exhibit 1:  Have you ever seen a financial adviser with a closed practice?  Neither have I.  Yet doctors close their practice all the time, especially to lower-paying clients like those with medicare or medicaid.  How many clients could a financial adviser handle?  Well, let’s say he needs to spend a half hour with them once a quarter.  He may need to spend 5 hours a week doing research that benefits all the clients.  Let’s say he works for 40 hours a week for 48 weeks a year.  In any given quarter, he has 840 appointments to meet with clients.  So a “full practice” would be 840 clients.  Most financial advisers would be very happy to have 3% of that.  Even if he spent 2 hours per client per quarter, he could still handle 205 clients.  Ask your adviser how many clients he has that he meets with at least once a quarter.  The answer may surprise you.

Exhibit 2:  The barriers to entry to become a financial adviser are way too low.  The actual requirements can be completed with minimal education, sometimes as little as week or two of studying, and less than a few hundred dollars.  In fact, most financial firms prefer to hire someone with lots of sales experience and then train them themselves.  Sure, they get enough education to pass the minimal tests, but most of the training is, again, in sales.

Exhibit 3: How much should a financial adviser make?  Given that the educational requirements are so low, I think there would be plenty of people lining up at the door to do it for $60,000 a year.  How many clients does an adviser need to have to generate $60,000 a year in fees?  Let’s say his average client has $500,000 and they pay him 1% of their assets each year.  Just for fun, let’s assume he doesn’t get any loads or commissions.  1% of $500,000 is $5000.  So to make $60,000, he needs just 12 clients.  12 clients!  He could spend an entire week per quarter with a client if he only had 12!  To be fair, there would probably be some overhead, so add on a few more clients.  But still, that’s ridiculous.  And that assumes no commissions/loads.  Since 2 hours per quarter x 12 clients is only 24 hours, how does he spend the rest of his time?  One word: Marketing.  Since each additional client is so profitable, there is a huge incentive to get more.  But given the income possible for just a few clients, the job attracts competitors like pheromones.  Let’s say an adviser was quite successful, and actually built his practice to that 205 client level.  How much would that be worth at 1% a year for an average portfolio of $500,000?  $1,025,000 annual salary.  Sound pretty good to you?  Me too.  Especially for a bachelor’s degree and a couple of weeks of on-the-job training.  And again, this is assuming no loads or commissions.

Exhibit 4: What percentage of your time do you spend marketing your practice?  Perhaps your first couple of years of practice you’ll spend 2 or 3% a year.  After that?  For most doctors the answer is nothing.  Medical care is a product that is bought, not sold.  Not so for financial advisers.  MOST of their time is spent marketing, even after years in the industry.  Even the good ones have to spend lots of time marketing since their practices aren’t full because they have to compete against all the scumbags.

Exhibit 5:  How much SHOULD a financial adviser charge?  Well, if they spend 2 hours a quarter on your account, that’s 8 hours a year.  Even at $250 an hour (more than many physicians make after 10-15 years of training) that’s only $2000 a year.  On a $500,000 portfolio, that’s 0.4% a year.  You don’t pay your lawn guy, your doctor, or your lawyer as a percentage of assets.  It doesn’t take any more time or effort to manage a $1 Million portfolio vs a $100,000 portfolio.  Why would it cost 10 times as much?  If an advisor had just 100 clients, and made $2000 a year off each of them, he would make as much as the average doctor.  Seems like a plenty fair wage to me.  If you’re paying more than $2000 a year for financial advice, you might want to think about negotiating that down.  Many of your colleagues are unknowingly paying $10-20,000 a year.  (1% of a $1-2 Million portfolio.)  Whose 401K are you funding?

Conclusion:  There are way too many financial advisers.  Unfortunately, the vast majority of them are poorly trained, have little experience (at least in financial subjects other than sales), and spend most of their time seeking out new clients rather than servicing existing ones.  I’d like to see the barriers to entry and educational requirements raised.  I think that would decrease the number of used car salesmen in the business.

What do advisers think about doctors?

 

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Comments

There are too many financial advisers — 6 Comments

  1. I’ve been aware of (and approve of) Evanson for a long time. I don’t know Mercer, but they seem to follow an evidence-based investment approach. It always bugs me a little when they don’t put their fees right out there in bold print on the website though. It seems if you can’t find them, they’re usually too high.

  2. These are valid points and I commend you on your efforts to educate your readers. In the interest of full disclosure, I am a financial advisor. I hope you will continue reading despite that admission. Below are my responses to your exhibits along with some facts to support your arguments.

    1. Our figure is a maximum of 65 clients per wealth management relationship. You are right to point out that most advisors do not have a ceiling on their client base. Many advisors have hundreds of clients which is unimaginable to me. At some point the firm/advisor will inevitably begin to sacrifice service quality.

    2. Anyone reading this could become a “financial advisor” in less than a month. There is only one painless exam to take, the series 65. You should encourage your readers to seek out advisors who hold the CFP and CFA credentials. They are the most respected credentials for financial planning and investment management, respectively. I have both (along with an MBA and an undergrad finance degree from top tier universities). Unfortunately, less then 1% of financial advisors are in that group with me. The CFA is the most prestigious credential in finance. Charterholders must pass 3, 6 hour exams (graduate level of difficulty). The CFP exam (bachelor’s level of difficulty) is 10 hours. At the very least, a CFA, CFP has passed 28 hours of examinations. In my view, it is a reasonable hurdle for someone to overcome before asking you to pay them $10k+ annually. These credentials are not an indicator of skill or aptitude but rather a proxy for commitment.

    3. Many of my CFA and MBA friends work with mutual/hedge funds or ultra high net worth clients ($10m + in investable assets). These jobs pay well into the 6 figures and you don’t have to deal with the lack of education of the general public. I enjoy helping people and the bonds I form with my clients and I expect to ultimately make what I could be making elsewhere. But, the road to get there is more arduous and entails more risk which is why most of my peers haven’t chosen this path. In other words, those who have been through a more rigorous screening process aren’t working directly with your readers.

    4. I agree though there are exceptions.

    5. I would encourage your readers to ask prospective advisors for performance history vs. a passive investable benchmark. If they cannot produce this information, they either do not have a sophisticated investment approach or their performance is lacking.

  3. Good comment. Lots of insight there. In other posts you’ll note I do recommend a CFA or a CFP or a ChFC as a minimum level of education.

    Hopefully when we quit paying ridiculous hedge fund and mutual fund fees more of your associates will be around to give us lowly middle class folks quality advice and run the commissioned salesmen out of business.

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